Contact: 616-723-8600, x17
About Great Lakes Dental IT Services
Since our beginnings in 1992, Great Lakes Informatics has focused on the development, deployment and support for mission critical applications in acute care and ambulatory care environments. Four years ago, we added dentistry to our realm of specialized healthcare services. We felt dental practices in the Grand Rapids market were overbilled and underserved by some area IT groups.
The Great Lakes Dental IT group provides managed dental IT services to help practices protect data and PHI, mitigate intrusions or breaches and realize the best outcomes for core systems they depend on; including EHRs, cameras, scanners, billing, scheduling and other applications common to dental offices.
Our team is proud to be servicing dental practices in the Greater Grand Rapids area. We offer onsite and remote support.
We would welcome the opportunity to explore what we can do for your practice so you can focus on your patients without the IT headaches. Please contact us at 616-723-8600 x17 to schedule an exploratory call.
Thank you for your interest,
Tom Spees, CTO / Operations Manager
Our Model
For all new clients, we perform a preliminary assessment to determine the health of your IT infrastructure and your future plans for the practice. Feedback from providers and staff help us gain a clear understanding of the merits and challenges of your IT infrastructure and critical applications.
Based on our findings, we will offer recommendations that account for network security & stability, backups of servers & workstations, and the functionality of software you rely on from various software developers.
Great Lakes Dental IT clients enjoy 24x7, 365 real-time systems monitoring with routine backups. We engage software vendors to ensure your practice is using the latest releases and security patches. Our support covers both premise and cloud solutions.
Practice management and staff can easily place trouble tickets and monitor the resolution status of any issues that may arise.
Our team focuses exclusively on serving dental practices in the Greater Grand Rapids Metropolitan area since we offer both onsite and remote services.
We understand that seconds and minutes are critical for a busy practice. We strive to deliver improved network / operational speeds for physicians and staff that are reliable and secure from intrusions. We support single and multi-site practices.
