Contact: 616-723-8600, x17
Backline Secure Mobile Messaging for Dental Practices
Today, over 85 to 90% of dentists use standard text messaging to communicate with staff. Using standard SMS texting to communicate within your practice is risky, and can lead to lost or compromised PHI and/or significant fines.
GLI's Backline app provides secure HIPAA-compliant messaging for iPhone and Android users in dental practices that exchange PHI for care coordination. The Backline app is a convenient way to prevent gaps in communication in your practice.
Backline Messaging
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Connects your dental care team to each other and also to patients through mobile devices.
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BYOD (Bring Your Own Device) models or designated device schemes are supported.
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Users can send images, sound clips and documents along with text.
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Logs communications and shows when messages have been read.
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Ideal for dentist-to-patient communications when required.
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Telemedicine module available.
Dental Team Collaboration for the Future
Akario Backline Mobile Messaging
Patient information cycles continuously throughout your dental practice. Secure communication pathways for patient care are essential, so your team can provide the best care possible.
Common exchange modes include:
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Patient-centered chat (group or single provider)
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Care team or group focused messaging
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Texting communications between internal and external providers is supported
HIPAA-Compliant Secure Texting
Patient-Centered Chat begins with the app’s patient pick-list. Simply select a specific patient, and you will be able to have an ongoing and secure chat. You will have immediate access to all exchanges on a particular patient -- and all of your chats are readily available for authorized caregivers.
Secure Chats Beyond Your Practice
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With Backline, providers can invite patient guardians or authorized caregivers into the conversation when the time is right.
With Fam Chats, it is easy to invite patients or guardians for secure text exchanges. Recent studies indicate that patients ignore 90% of phone calls and are 5 times more responsive to text messages. With secure text messages, your patients or their guardians will never miss important information.
Backline Messaging Features
Private, group or patient-specific care team chats
Event notification distribution to internal and external providers
Supports clinical content sharing in virtually any format
iPhone and Android clinical messaging platforms
Web access to exchanges is on all common browsers
GLI Dental IT delivers Backline to dental practices in Grand Rapids, Michigan.
GLI's Backline app provides secure HIPAA-compliant messaging for iPhone and Android users in dental practices that exchange PHI for care coordination. The Backline app is a convenient way to reduce excessive phone calls and to prevent gaps in communication in your practice.
If you are looking to combine mobility with Practice Management, Scheduling and Receivables with telecommunications, click here for a glance at our Weave Mobility platform.
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For more information, demonstration and pricing requests,
please call 616-723-8600, x12. Contact us via email at info@glidentalit.com
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